Tavern Tale FAQ for Google Play's Open Beta Test
1. Open Beta Test & Pre-Registration Basics
Q: How long will the Google Play Open Beta last?
A: Starting December 29th, 2025, 12:00 PM (UTC+8) until the official launch.
Q: Which regions are eligible for the Google Play Open Beta?
A: United States (US), Canada (CA), Brazil (BR), United Kingdom (GB), India (IN), Singapore (SG), Malaysia (MY), Australia (AU), New Zealand (NZ), Philippines (PH), American Samoa (AS), Guam (GU), Marshall Islands (MH), Northern Mariana Islands (MP), Puerto Rico (PR), Palau (PW), U.S. Virgin Islands (VI).
Q: Is the test available on iOS?
A: No, the Open Beta is exclusive to Google Play. However, iOS users can pre-register to secure launch rewards:
Q: Why can't I find the Open Beta on Google Play?
A: The beta is only accessible in the regions listed above. If you're outside these areas, pre-register to receive rewards at launch.
Q: How do I join the Google Play Open Beta?
A: Download the game directly from Google Play:
Q: Can I make in-game purchases during the Open Beta?
A: Yes, in-game purchases are available throughout the test period.
Q: Will my progress and purchases be wiped after the Open Beta ends?
A: No! All progress, purchases, and order history will carry over when the official version launches. Simply update the game and log in with the same account used in OB.
⚠️ Note: Guest accounts are not recommended for long-term progress. If you uninstall the game before updating, save data may be lost permanently.
Q: What are the minimum device requirements for the Open Beta?
- Android: Version 5.1 or above, 4GB RAM or more, at least 1GB free storage, 64-bit environment required.
- iOS: Version 12.0 or above, iPhone 7 or newer.
Q: Which languages are supported in Open Beta?
A: Simplified Chinese, Traditional Chinese, English, Korean, Russian, Brazilian Portuguese, Vietnamese, Thai.
Q: What network is required?
A: 3G, 4G, 5G, or WiFi.
2. Login & Account
Q: What login methods are supported?
A: You can log in with a ChillyRoom account.
⚠️ Strongly recommended: Use a ChillyRoom account to prevent permanent loss of progress and purchases.
Q: Can I use an existing ChillyRoom account from another game?
A: Yes, accounts from other ChillyRoom games (e.g., Soul Knight) can be used here.
3. Payments & Rewards
Q: What rewards do pre-registered players receive?
A: Pre-registered players will receive Berries*100 + Hank's Lucky Scratcher*1 after the official launch.
Q: I didn't receive an item I purchased. What should I do?
A: Wait a few minutes or restart the game. If the item still hasn't arrived, send your Google Play receipt to our customer support team and we will resend it.
Q: I accidentally bought the wrong item. Can I get a refund?
A: Once items have been delivered, they cannot be refunded or exchanged except in special circumstances. Please contact customer support with your order details for assistance.
4. Technical Support
If you encounter issues such as login errors, black screens, network problems, crashes, or disconnections, please send a screenshot of the error and relevant details to:
5. Community & Updates
Join our official Discord server for discussions and updates:
👉 https://discord.gg/5qz6yZ2w4b
Follow us on social media for the latest news:
- Twitter (X): https://x.com/ChillyRoom
- Instagram: https://www.instagram.com/chillyroominc/
- YouTube: https://www.youtube.com/@ChillyRoom